Our store policy
Returns:
No return, refund or exchange will be accepted. All sales are final.
Payment methods:
We prefer the most secure payment methods: checks, money orders and secure online payments PayPal.
Sale Taxes:
We sell and ship all orders from NYC. Therefore, current NYC taxes will be added to your total checkout amount.
Shipping charges:
All shipping charges based on the currant price list of the postal carrier of your choice and will be added to your final checkout amount. USPS is our default postal carrier. USPS Priority Mail with Insurance and delivery confirmation is our default shipping method.
Please note: WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES. All lost or damaged shipments should be claimed with the postal carrier.
Delivery:
We send all orders the same business day after full payment is received. The delivery time depends on the postal carrier. There are no refunds or credits if a parcel is refused or no one is available at the time of delivery attempt(s) and the parcel is returned to us. We cannot be responsible for loss or damage of your purchase caused by the postal carrier. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill.
Order tracking:
We e-mail a tracking number with your copy receipt the same day we send the parcel.
Outside of
Warehouse preparations:
All orders proceed the same business day if we receive it between 10am to 2pm (Monday – Friday exceptions made for holidays). Otherwise we proceed the order the following business day. We email the invoice to the costumer the same day the order is prepared to be shipped (it may take up to 48 hours).